Changes to Subscription Badges and Resub Messages

Subscriber badges will now be based on your total months subscribed. Resub messages will also change to celebrate the total number of months you have subscribed by default. If you’re on a streak, we’ll continue to track it and you will also have the option of sharing your streak when you resubscribe.

Total subscription tenure takes into account current and past subscriptions, including Twitch Prime and gifted subscriptions. You can also view your current and expired subs on your subscriptions management page.

Changes to Subscription Streak
The grace period to continue your subscription and maintain a sub streak is now 7 days. Previously we had a longer grace period to make sure any issues with renewal wouldn’t make you lose your streak. With the new emphasis on total months subscribed and streaks becoming optional, the grace period was reduced.

As part of this change, some subscribers may see a higher count of total months subscribed but no one will see a smaller count.

Viewer Card - Subscription Type and Length
We updated the viewer card to show the “Follow Date” and “Account Created Date” (account created is only visible to Channel Mods and the Broadcaster). We are also adding subscriber tenure to this card to help other members of the community recognize and get to know fellow fans and to empower broadcasters and moderators to make better moderation decisions.

The broadcaster and channel moderators will also see a different icon depending on the type of sub: “star” for a paid sub, “gift” for a gift sub, and a “prime crown” for prime subs.

We know some subscribers would rather not share their subscription tenure with everyone, so we’ve also added a `Security and Privacy` setting that allows you to hide this information from other viewers. If you elect to hide this from other viewers, please note that your subscriber tenure will always be visible to the streamer and moderators to help them effectively moderate the community.

Subscriptions Management Page - Expired Subs and More Info
To give viewers a way to more easily find previous subscriptions, we've added a new "Expired Subscriptions" tab to the Subscriptions Management Page. From here, a viewer can easily pick up a previous subscription and continue their tenure right where they left off.

We will list all of your former subscriptions whether they were paid, prime or gift subs. This page also shows how many months of tenure and how much time is left before unlocking the next sub badge. You can resubscribe directly through this page.

Frequently Asked Questions

 * Where can I see my current and expired subscriptions?
 * Your subscriptions page shows all your current subscriptions and your progress towards the next badge. The expired subscriptions tab shows all your expired subs if you are considering renewing.


 * What about streaks?
 * Streaks are not going away. We will still track this and give you the option to share your streak as part of your monthly re-subscription message.


 * At launch, how will this impact my existing streak?
 * The next time you renew a sub, your total months subscribed will be shared and you will have the option to share your current streak.


 * Is there still a 32 day grace period for streaks?
 * The grace period is now 7 days to maintain a sub streak.


 * Is my subscriber badge determined on my total number of months subscribed or my streak?
 * Subscriber badges will be based on total number of months subscribed.


 * Does total number of months subscribed include Twitch Prime and Gift subs?
 * Yes they both count towards your total number of months subscribed.


 * When I re-subscribe, can I still share a custom chat message?
 * Yes, you can still enter a custom chat message and will have the option to show your streak in addition to your total subscription months if you choose.


 * Does my total number of months subscribed ever expire?
 * Your total number of months subscribed never expires.


 * What information can I see on the new subscriptions page?
 * You'll be able to see the current total number of months subscribed, how close you are to unlocking your next custom subscriber badge, when your next resub token will be available, and your current streak. This page also includes a new section that shows you what subs you had before and the months subscribed so you know where you start off when you resume a subscription.


 * Why are my Sub Anniversary and Sub Renewal dates sometimes different?
 * Because we are shifting to a model that counts the actual days you’re subbed, any previous gap that we are bridging at launch potentially will add extra days to your subscription tenure. Don’t worry though, you’ll be able to share a resub message whenever you reach your sub anniversary if you are still subscribed.


 * Is there any way for me to just hide the subscription information in my viewer card from one channel?
 * Subscription related privacy features apply to all channels (such as hiding gift count in the sub gifter badge).


 * I primarily watch Twitch using the Twitch mobile app, what’s changing for me?
 * Resubscription messages on mobile do not include total months or streak. We plan on changing this in an upcoming release and encourage you to keep your Twitch app up to date.


 * I have a bot developer who runs my chat bot, what changes are they going to have to make to support the new tenure system?
 * We have already made a post about the changes that are available on the Twitch Developer forums: Cumulative Subscription Tenure - PubSub and UserNotice Updates for Launch. Please have them make those updates for launch. We will not support the old method of determining months in the resub message at launch so if you have anything that runs off the old system please update it as soon as possible so you will have no interruptions in service.